6 plaza Lope de Vega
balaguer
25600
22st Januari 2019
Dear Sir or Madam,
I am writing with reference to the computer (Lenovo M58 C2D 3.0 / 2GB / 160HD / W7 + TFT 19). When you turn it on it does not show anything on the screen but you hear the noise from the fans and the BIOS ... I am afraid that I will have to ask for the return of my money.
Looking forward to hearing from you.
Henry Howard Riberth.
4 C/ Cervantes
Barcelona
08001
24 th january 2019
Dear Mr. Howard,
Thank you for bringing this matter to our attention. We are very sorry for the error. We can propose an option: we can return the returned product to a completely new one.
the new order will arrive in two days.
Please accept our apologies
Laura Hant.
Sales Manager.
